GENERAL SHIPPING INFORMATION


US & CHINA SHIPPING

We offer free standard shipping for orders over $100 US dollars. 

For orders under $100 US dollars, the shipping cost will be determined at checkout. 

 

INTERNATIONAL SHIPPING 

Unfortunately, free shipping for international orders is not supported at this moment; any duties and taxes assessed by customs are the responsibility of the customer.

Shipping cost to be determined at checkout. 

 

* Free Shipping applies to merchandise only. Taxes, Duties, Gift Cards and oversized shipping charges do not count toward the Free Shipping total.

* Your order will ship with Standard Shipping unless select an alternative. If you don't receive a shipping confirmation email right away, don't worry! We will deliver the items to you by the delivery date shown or within the date range provided at checkout.

* We cannot ship on Saturdays, Sundays, or holidays. If your order requires additional information to fully process, we will be in touch by email.

* Orders are packed and shipped Monday to Friday. Most orders are shipped within 48 hours from the order date. Orders placed on the weekend and holidays are processed on the next business day.

If you have any questions regarding shipping, please feel free to contact us by email at orders@thekaixi.com