PRE-ORDER & KICKSTARTER


PRE-ORDER

WHAT IS A PRE-ORDER?

It’s a way to reserve any items from LUNA/MAIA SPRING 2020 collection after our Kickstarter Launch, but before their initial release date in 2020.

ARE THERE ANY PRE-ORDER DISCOUNTS?

To be revealed.

WHEN IS THE INITIAL RELEASE DATE?

The initial release date is scheduled to be January, 2020. If the date changes, we will alert by email.

WHEN WILL MY PRE-ORDERS BE SHIPPED?

Pre-order purchases will be shipping starting in January, 2020. We will try our best to ship as soon as they become available.

CAN I CANCEL A PRE-ORDER?

All pre-orders are covered by 100% money back guarantee before shipping. To cancel a pre-order, please email our customer support team at: orders@thekaixi.com

Please allow up to 2 business days for us to process your request. 

 

KICKSTARTER

WHEN IS THE KICKSTARTER LAUNCH?

We anticipate our Kickstarter launch on 10/15/2019.

ARE THERE ANY KICKSTARTER DISCOUNTS?

We offer great pricing on all tiers for Kickstarter Launch. Please visit our Kickstarter page for more details!

 

For more information, please email our support team at: customerservice@thekaixi.com